Privacy Policy
Last updated: May 24, 2025
Cross Functional Fitness Ltd (“we”, “our”, or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, use our services, or otherwise interact with us.
1. Who We Are
Business Name: Cross Functional Fitness Ltd
Email: info@crossfunctionalfitness.co.uk
Phone: 07708 364564
Address: 26 Moygannon Road, Warrenpoint, Co Down, BT34 3QJ
2. What Data We Collect
We may collect and process the following personal data:
- Name
- Email address
- Phone number
- IP address
- Contact form messages
- Any additional data you voluntarily provide to us (e.g. fitness goals, medical history during coaching intake)
We do not collect special categories of data unless specifically required and explicitly consented to (e.g. health data for coaching).
3. How We Collect Your Data
We collect your data when you:
- Fill out our contact form
- Book a consultation or class
- Sign up to our email newsletter
- Interact with our website (via cookies)
- Become a coaching client or gym member
4. Why We Collect Your Data
We use your data to:
- Respond to inquiries
- Provide fitness coaching and related services
- Send you updates and marketing (if you opt-in)
- Improve our services and website
- Meet our legal obligations
5. Legal Basis for Processing
We rely on the following legal grounds:
- Consent – for marketing and newsletters
- Contract – when providing services you’ve signed up for
- Legitimate interest – to run our business and communicate with users
6. Cookies and Tracking
We use cookies for site functionality, analytics, and marketing. You can opt in or out via our cookie consent banner.
7. Sharing Your Data
We may share your data with:
- Our email platform (e.g. Mailchimp, Mailgun)
- Our booking software (e.g. PushPress)
- Payment processors (e.g. Stripe, PayPal)
- Legal or regulatory authorities if required
We never sell your personal data.
8. Your Rights
Under UK GDPR, you have the right to:
- Access your data
- Request correction or deletion
- Withdraw consent
- Lodge a complaint with the ICO (www.ico.org.uk)
To exercise your rights, contact us at info@crossfunctionalfitness.co.uk.
9. Data Retention
We retain data only as long as necessary to fulfill the purpose for which it was collected, including legal and accounting requirements.
10. Data Security
We implement appropriate technical and organisational measures to protect your data from loss, misuse, and unauthorised access.
11. Changes to This Policy
We may update this policy from time to time. Updates will be posted on this page.
12. Contact
If you have any questions about this privacy policy, please contact us:
Email: info@crossfunctionalfitness.co.uk
Phone: 07708 364564
13. Cookie Policy
What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help us remember your preferences, improve your experience, and understand how visitors use our site.
Types of Cookies We Use
- Essential Cookies – Required for basic website functions (e.g., security, navigation).
- Performance & Analytics Cookies – Help us understand how visitors interact with our website (e.g., Google Analytics).
- Marketing Cookies – Used to deliver personalised ads and track effectiveness (e.g., Facebook Pixel).
Managing Your Cookies
When you first visit our website, you will see a cookie consent banner allowing you to:
- Accept all cookies
- Reject non-essential cookies
- Manage your cookie preferences
You can also adjust your cookie settings at any time via your browser settings. Please note that disabling some cookies may affect how the site functions.
Third-Party Cookies
We use trusted third-party tools that may also set cookies. These include:
- Google Analytics – Tracks site usage
- Facebook Pixel – Tracks ad performance
Each third-party provider has its own privacy policy, which we recommend reviewing.